The second-hand marketplace Members Express Frustration About Size Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's clothes without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with similar services.
The platform has recommended to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.
